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 Post subject: For users having problems logging on
PostPosted: Fri Sep 26, 2008 2:28 pm 
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Site Admin
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Joined: Sun Mar 11, 2007 11:52 pm
Posts: 62
Reputation: 0


Location: Here
There has now been a few members so far to contact us about having log on problems, so if anyone else is also having problems then here is a list of actions to try as the issue sounds like a cookie problem.

:arrow: If you are running any type of Web Accelerator turn it off, either for the forum site (if it allows site by site settings) or turn it off while connecting to and being on the forum. Proceed with the next step before testing to see if this resolved your issue. If you do not have a Web Accelerator installed, go to the next step.

:arrow: Clear your cache (delete temporary files) from your browser and delete the cookies for this board using the link to do that on the index page.

:arrow: If that does not work, close your browser windows, even those windows not associated with your forum, then restart your browser.

:arrow: If that does not help, try rebooting your computer.

:arrow: If that did not help, check for any old cookies from the old forum version in your cookies (browser options or the cookie directory)and delete them.

:arrow: If that did not help, try deleting all cookies using browser options in case you have more then one cookie conflicting.

:arrow: If that did not help, check your firewall software and make sure that the firewall software has not blocked the site. In most cases software firewalls have a list of the connections that it blocks. You may need to tell your firewall that it can allow the connection.

:arrow: If that did not help, set your forum as a trusted site under tools internet options > security. You may need to uncheck the 'always use https so that you can enter your forum http://URL. (You can recheck after adding your site URL).

:arrow: If that does not help, shut down your computer and hub/router (if you have one) and modem and wait at least 60 seconds and then turn the modem back on. Wait until it is connected and receiving data. Then start your router/hub and wait until you know it is receiving data and then start your computer.

:arrow: If that does not help, try another browser, or, better yet, try another computer and another browser, one that has not been to your site before. If it works in another browser/computer then you probably have some old DNS settings that are not being changed out for new ones, and nothing above has been able to do so. In this case you may just have to wait a few days for the DSN issues to resolve.

:arrow: You can wait a few days while using the other browser/computer or go to www.opendns.com and force a DNS change.

When you find a step that works for you a quick note in this thread to let us know what step worked for you would be apprieciated. It might also help others get back on the forum sooner.


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 Post subject: Re: For users having problems logging on
PostPosted: Mon Feb 02, 2009 10:03 pm 
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QLD Member
QLD Member
User avatar

Joined: Wed Sep 17, 2008 5:41 pm
Posts: 85
Reputation: 1


Location: Alexandra hills
Cruiser Model: FJ80 GXL
Transmission: Manual
Year: 93
i was having trouble staying logged in,
my solution was simple, delete all cookies.

thanks for the advice section

_________________
Digital Age Innovations
Your event videography and digital transfer specialist
[url]www.digitalageinnovations.com.au[/url]
1991 GXL Landcruiser, 5 LTR V8
ARB front and rear airlockers
3 inch lift with 33 x 12.5 x 16


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 Post subject: Re: For users having problems logging on
PostPosted: Sat Feb 28, 2009 1:43 pm 
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NSW Member
NSW Member
User avatar

Joined: Tue Sep 04, 2007 9:44 pm
Posts: 509
Reputation: 1


Location: Sydney
Admin wrote:
There has now been a few members so far to contact us about having log on problems, so if anyone else is also having problems then here is a list of actions to try as the issue sounds like a cookie problem.

:arrow: If you are running any type of Web Accelerator turn it off, either for the forum site (if it allows site by site settings) or turn it off while connecting to and being on the forum. Proceed with the next step before testing to see if this resolved your issue. If you do not have a Web Accelerator installed, go to the next step.

:arrow: Clear your cache (delete temporary files) from your browser and delete the cookies for this board using the link to do that on the index page.

:arrow: If that does not work, close your browser windows, even those windows not associated with your forum, then restart your browser.

:arrow: If that does not help, try rebooting your computer.

:arrow: If that did not help, check for any old cookies from the old forum version in your cookies (browser options or the cookie directory)and delete them.

:arrow: If that did not help, try deleting all cookies using browser options in case you have more then one cookie conflicting.

:arrow: If that did not help, check your firewall software and make sure that the firewall software has not blocked the site. In most cases software firewalls have a list of the connections that it blocks. You may need to tell your firewall that it can allow the connection.

:arrow: If that did not help, set your forum as a trusted site under tools internet options > security. You may need to uncheck the 'always use https so that you can enter your forum http://URL. (You can recheck after adding your site URL).

:arrow: If that does not help, shut down your computer and hub/router (if you have one) and modem and wait at least 60 seconds and then turn the modem back on. Wait until it is connected and receiving data. Then start your router/hub and wait until you know it is receiving data and then start your computer.

:arrow: If that does not help, try another browser, or, better yet, try another computer and another browser, one that has not been to your site before. If it works in another browser/computer then you probably have some old DNS settings that are not being changed out for new ones, and nothing above has been able to do so. In this case you may just have to wait a few days for the DSN issues to resolve.

:arrow: You can wait a few days while using the other browser/computer or go to www.opendns.com and force a DNS change.

When you find a step that works for you a quick note in this thread to let us know what step worked for you would be apprieciated. It might also help others get back on the forum sooner.


:arrow: If that does not help, try purchasing an FBH for windows, (well known MS endorsed patch) install directly to program file root menu of C:/ drive.

:arrow: If that does not help, repeat previous step until you are satisfied with the resultant reconfiguration of PC.

Problem solved :evil: :evil: :mrgreen:

_________________
Dave


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